At Casesaccessories, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase from our website (the “Site”).
📥 Information We Collect
When you use our Site, we collect the following types of information:
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Device Information: Includes browser type, IP address, time zone, cookies, pages/products viewed, and site interaction details.
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Order Information: Includes your name, billing/shipping address, payment details (e.g. card info), phone number, and email address.
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Customer Support Information: Any information you share when contacting us for help.
We collect this data to process your orders, improve your experience, and provide better customer service.
🔗 Sharing Your Personal Information
We may share your information with trusted partners, including:
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Shopify, our ecommerce platform provider.
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Service providers who help us fulfill orders, process payments, deliver packages, and manage marketing.
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Authorities when required by law or to protect our rights.
🎯 Behavioural Advertising
We may use your information for personalized ads and marketing through platforms like Google and social media. These ads are based on your browsing and purchasing behavior.
Want to opt out? You can manage ad preferences in your browser settings or by using tools like:
💼 How We Use Your Information
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To process and deliver your orders
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To communicate updates, offers, and promotions
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To provide customer support
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To improve our website and services
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To send promotional calls/SMS (via third-party platforms)
⚖️ Lawful Basis for Processing
We process your data based on:
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Your consent
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Fulfilling a contract (e.g. completing an order)
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Legal obligations
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Legitimate interests (e.g. marketing or improving service)
🗃️ Data Retention
We retain your personal data only as long as necessary for the purposes stated above or until you request deletion.
⚙️ Automated Decision-Making
We do not use fully automated systems that significantly impact your rights. However, Shopify may use limited automation to detect fraud and prevent abuse.
❌ Selling Personal Data
In certain cases defined under applicable laws, we may be considered to “sell” personal information. You will be given the option to opt out if this applies.
🌍 Your Rights Under GDPR & CCPA
If you’re located in the EEA (Europe) or California, you have specific rights regarding your data, including the right to:
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Access your information
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Correct or delete your data
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Restrict or object to processing
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Withdraw consent
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Request data portability
For more on exercising these rights, please reach out to us.
🍪 Cookies Policy
We use cookies to improve your browsing experience and personalize content. You can control cookie preferences via your browser settings. Please note: disabling cookies may affect certain features on our Site.
🚫 Do Not Track
Our Site does not respond to “Do Not Track” browser signals.
🔄 Policy Updates
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. All changes will be posted here.
📩 Contact Us
Have questions about this policy or your data?
Email us at: support@cosmosjoy.in